Kimberly LaFortune, AVP, IT Director
E-Mail Address: klafortune@markelcorp.com
Phone: (804)965-1708
Fax: (804)965-1765
Mission: The mission of the Essex Information Technology Group can be described by two important components: core values and core purpose. The core values are the essential and enduring principles that guide our team. The core purpose is our fundamental purpose for existence within Markel Corporation.
Core Values
"We seek to know our customers' needs and to provide our customers with quality products and service. " We strive to create strategic partnerships with our customers - internal and the ever growing external customer - by creating technical products and services of high quality. It is essential we provide timely, reliable, cost-effective solutions, and provide support that will respond to the flexible demands of our customers. We have a commitment to listen to our customers' needs and translate these needs into technical products and services in order to meet their business goals.
“a respect for authority but a disdain of bureaucracy. Being results-oriented, we are willing to put aside individual concerns in the spirit of teamwork to achieve success." The Essex Information Technology Group believes we are the provider of choice. We must be part of the team in order for us all to be successful. We are open to new ideas and technologies that will assist us in meeting our goals as an organization. We consider it our job to provide suggestions and solutions, and in doing so may challenge current processes.
"At Markel, we hold the individual's right to self-determination in the highest light, providing an atmosphere in which people can reach their personal potential. " There is a balance between our technical contribution to the business, and our success and growth as technologists. We have commitment to training and learning.
Core Purpose
The core purpose of our team is to provide excellence in product development and technical support for the benefit of our internal and external customers and, therein, contribute to the long term success of the Essex and Markel Corporation.